Cancellation Policy
If you need to cancel, contact me to cancel before the scheduled meeting to avoid being charged a cancellation fee.
** Cancellations with advanced notice will not pay a fee.
** No-shows will pay the full amount for the time booked. No refunds.
** Last-minute cancellations will pay 50% to compensate me for my time.
Occasional exceptions can be made in case of emergencies as long as you contact me.
Late Policy
I will wait for up to 15 minutes after the start of your appointment, unless you contact me to let me know that you are going to be later.
Keep in mind that you are still billed from the start of the scheduled time.
How it'll work if this is your first meeting…
Introduction form
We will take advantage of the session minute by minute, so I will ask you to fill out an introduction form before our meeting. This way, I might be able to prepare in advance.
Video/Phone call
During the consultation call, I will listen to you explain your needs to see how I can help you. If I cannot help you personally, I will try to refer you to one of my colleagues.